The restriction of visitation has been difficult and trying for residents, loved ones and for AOH. We have been working hard to ensure there are multiple ways for residents to connect with loved ones including AOHConnect (Facetime/Skype), safe distanced person to person window visits and compassionate care situation visits.
We are currently reviewing new guidance which outlines other ways we can provide for and enhance safe visitations--and the guidance provides more information about the pathway to reopening to visitors. We will post an update within the next week, after we complete our review and develop action steps.
edit/follow-up: We received subsequent information/requirements after receiving the original guidance and worked to ensure we had clear information before posting